FAQ
1. Any guarantee of the machines?
The guarantee of our machines is at least one years, also we will send some spare parts along with the machines free of charge.
2. Can you offer the installation and training for the machines?
We can train your engineers in our factory free of charge. It means you can send your engineers to our factory to study and training, we have rich experiences for the training, it is the good way to make sure that you can operate and maintain our machines successfully and for long term normal use.
We can send our engineers to your factory to install the machines and train your engineers, we think it is the best way to help you operate and maintain the machines.
We will offer you detail manual books for our machines, also we will make one Video CD to show you how to install and maintain the machines, the CD is the movie for the machines, it will be the great references for you to maintain the machines for the long time.
3. How about the package: wooden case(machines),carton(water dispenser)
4. Delivery time: 15-35 days
5. Shipping port: shenzhen, ningbo, shanghai
6. The main transport: Sea transportation, also air transport and car transport
7. What’s the main trade terms: F group and C group
8. What’s the payment: T/T, L/C, Western Union
9. What’s the billing currency: USD
10. Whether to accept custom: yes
11. Accept OEM or not: accept
12. Whether to accept pre-shipment inspection: yes
13. Whether to accept a third-party company detected before shipment: yes
14. Does the machines&water dispenser have any certificates: yes, CE certificate
15. What are your main brand of electrical components?
J&D more than 80% materials of the parts in the products come from world famous manufacturers such as Mitsubishi, Schneider, Omron etc.
16. What’s the minimum order quantity? 1 set.
17. Which country do you export your machines already?
J&D have exported bottling and associated equipment to the USA, UK, Ireland, Canada, Australia, Mexico, Russia, Africa, the Middle East area etc .
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